The City of Clarence Business Excellence Awards have recognised excellence in business on the eastern shore for over 20 years. The Awards contribute to the awareness and profile of eastern shore businesses and foster pride in the business community. The Awards program culminates with an Awards Presentation to be held at Blundstone Arena, Century Room on Thursday 4th November 2021.
The Business Excellence Awards seek to reward excellence in overall business planning, management and operations. Nominees are required to lodge their entry submission online. Short-listed entrants will receive a site visit from the judging panel.
The Customer Service Awards seek to identify and reward excellence in customer service across a range of industries, including retail, hospitality and professional services. Nominees are assessed by a visit by a mystery shopper.
The Pride of Workmanship Awards give recognition to a high performing staff member, nominated by either a manager, owner or customer.
Business Excellence Awards (entry submission required, approx. 2 pages)
Customer Service Awards (maximum 2 categories, mystery shopper)
Businesses can be nominated by any person, or self-nominate
Pride of Workmanship Award
Business Owners, Managers or Customers can nominate Employees, Trainees and Apprentices
Complete the online nomination form above
Nominations close 14 October
Entries close 17 October
Recognises organisations that have achieved outstanding commercial success whilst undertaking bold new ventures. This includes organisations that have made significant contributions to their industry through the introduction or improvement of an idea, method, technology, process or application resulting in an economic, environmental, educational and/or social benefit.
Recognises organisations that demonstrate leadership and commitment to the enhancement, preservation and protection of the environment.
Recognises organisations that implement policies or execute projects that positively impact on the community and generate outcomes that have a long-term benefit.
Recognises the achievement of excellence of any new business. (min 12 months trading)
Recognises businesses that create a diverse and inclusive workplace, one that makes everyone, regardless of who they are or what they do for the business, feel equally involved in and supported in all areas of the business.
Recognises pride of workmanship by Employees, Apprentices or Trainees.
Includes retail fashion, beauty, household and general retail, food and beverage and specialty retail and wholesale.
Restaurants, small bars, cafes, takeaway food, catering services, pubs, hotels, accommodation, tourist attractions, tours, tour operators, incentive operators, and guides.
Professional, business and financial services, marketing and communication, information & communication technology. Education & training, cultural creative services, community & social, services (disability etc.), healthcare, fitness, environmental business, professional, business, financial services, marketing, communication, information & communication technology.
Awarded to employees, apprentices and trainees.
"Just Dogs has had the honour to have received various awards quite a few times over the years. The awards are proudly displayed in reception on a wall for all our customers to see.
Having this acknowledgement also endorses the dedication my staff have achieved in giving each client great customer care and most of all true passion when grooming their dogs.
We strive as a business to give that care to all our clients. And having it acknowledged means everything.
Thank you so much for taking the time to consider and honour our business, it means a great deal to my staff and the business. These awards give you credibility and with that, you strive at all times to do your best."
"We were ecstatic to hear that we had won the “Customer Service Award, Retail” at the City of Clarence Business Excellence Awards 2021.
As a family owned, local independent business operated by a father and son team the award is priceless to us.
We pride ourselves on customer service and treating people the way we would want to be treated.
Thank you, John and Business Eastern Shore, your support is appreciated."
"Business Eastern Shore has presented us with an award recognising our achievements in customer service in the retail sector. The opportunity to celebrate our achievements among other small business owners is a fantastic experience and I always find it very inspiring hearing other business’ achievements in the City of Clarence area. Thank you to the team at Business Eastern Shore for organising such a great event."
"John from Business East introduced himself to me shortly after the opening of the Pooseum in 2018. Since then, he has been a wonderful business mentor, supporter and friend. Whenever I needed advice or practical help, John was always there for me.
John’s regular email updates and the monthly networking events keep everyone informed about new developments.
I would also like to say a big thank you to John for organising the Business Excellence Awards, and for encouraging the Pooseum to participate. The award was a great acknowledgement of what I do, and it looks pretty good on the front desk of my museum!"
"Gloo are very thankful for the recognition of our connection and commitment to the business community on the eastern shore through the 2021 City of Clarence Business Excellence Awards – Professional Services Award (Highly Commended). Many of our valued clients and suppliers are current members of Business Eastern Shore or have their businesses based in the area. Business Eastern Shore and the Awards pave the way for all kinds of businesses and organisations, and supports them to grow and prosper.
The awards have provided exposure to even more businesses to connect with over on the ‘sunny side’, the opportunity to develop a relationship with Business Eastern Shore and its wider network, and our team has celebrated this recognition."
"I first came into contact with Business East around 9 years ago when I was trying to put together my first business plan. John from Business East came to our property and I went through what I wanted to achieve with our lavender plantings.
He advised me on the best way to start creating a business plan and looking at the business idea from a realistic point view and not one through rose coloured glasses.
Having that contact over the next 9 years whilst developing our vision should not be underestimated. Knowing that you have resources to draw on and that no large consultancy fees were attached made the daunting process of starting a new business a little less stressful at a time when every dollar counts towards your success.
In our case we started our business in October 2014 from nothing, we have gone on to create 18 new jobs in a regional area, substantial economic benefits to local community, a new visitor experience, GST and Tax revenue that simply didn’t exist prior to this time.
We are very thankful for being able to access the services offered by this dedicated and passionate team."
"Thank you so much Business Eastern Shore, you have been so supportive of my business. Seminars held at the Bellerive Yacht Club and Blundstone Arena provided much needed information on all areas of business with some truly wonderful guest speakers, members of the Board have been approachable and have so many varied skill sets.
John Beard was instrumental in negotiating for me the purchase of the assets of established portrait business in Richmond called “Olde Time Portraits”. This was a dream come true as I had worked for the business 25 years earlier. John also provided reassuring phone calls through the Covid period, our business was impacted due to lock downs and border closures, email newsletters provided link to services required at this time.
My name is Helena Blundell a well known Tasmanian photographer having 30 years experience as a wedding Photographer, a contributing photographer for the magazine Tasmanian Life, have a Diploma of Visual Arts (majoring in Photography) and Cert 4 in Design (Graphic design.)
Olde Time Portraits is now located at Blackmans Bay Beach and offers costume themed portraits for the whole family and in multi sizes. Themes include Wild West, Saloon Girls, Convicts, Gangster, 1920s and Classic Victorian. they also offer Chidrens portraits and cake smash first birthday shoots.
Thank you John for making my dream come true!"